Shipping Policy – RELOURA

At RELOURA, every order is handled with care and attention to detail. We work to ensure your products are securely packed and delivered to you as smoothly and safely as possible.

Order Processing

• All confirmed orders are processed within 1–3 business days.
• Orders placed on weekends or public holidays will be processed on the next working day.
• Every product undergoes a quality check before being packed and dispatched.

Shipping Duration

• Domestic Orders (India): Delivered within 5–8 business days after dispatch.
• Delivery timelines may vary slightly during festivals, sales, promotional periods, or due to unforeseen courier delays.
• Orders may take additional time to reach remote or difficult-to-service locations.

Shipping Charges

• Free shipping within India on all prepaid orders.
• A small handling fee may apply to Cash on Delivery (COD) orders.
• Any applicable shipping charges will be displayed during checkout before the order is placed.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email or message containing your tracking number and courier details, where applicable.

You can use the provided tracking information to monitor the status of your shipment.

Packaging

Every RELOURA order is securely packed to help protect your products during transit. We take reasonable care to ensure that your order reaches you in good condition.

Delays & Support

While we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to courier operations, weather conditions, public holidays, festivals, high-volume periods, or other circumstances beyond our control.

If you experience a significant delay, receive a damaged package, or need assistance with your shipment, please contact us at:

Email: reloura28@gmail.com

Our team will be happy to assist you.